Analysis of Challenges and Opportunities for Enhancing the University E-Portal to Improve the Quality of Learning and Scientific Research

Abstract

The university's electronic portal is a fundamental component of the educational and research processes, providing access to academic and administrative information and services. However, this portal faces several technical, administrative, and strategic challenges. This study aimed to explore these challenges from the perspective of academic leadership to enhance the quality of learning and scientific research. The study adopted a descriptive-analytical approach, targeting all academic leaders at the university, with a selected sample of 69 participants. Data were collected using a questionnaire consisting of 40 items distributed across six main domains, ensuring the validity and reliability of the instrument, with a Cronbach’s alpha reliability coefficient of 0.842. Data analysis was conducted using SPSS, revealing that participants demonstrated a high level of agreement on the identified challenges, with an overall mean score of 4.43 and a low standard deviation of 0.44, reflecting broad consensus among respondents. Additionally, the p-values indicated strong statistical significance, emphasizing the importance of the identified challenges. Based on the analysis results, the study proposed a practical model for developing the university's electronic portal, along with a set of recommendations aimed at enhancing the portal's functions to support the quality of learning and scientific research.